General Information

Delivery & Returns

When you have placed an order with us, we will confirm the order by return email.

Your order will be dispatched within 24 hours (weekdays) using Royal Mail Services.

Delivery charges are as follows:

Standard 2nd Class (3-5 days): £3.95

First Class Delivery: £4.95

First Class Special Delivery Guaranteed next day delivery: £8.50

Orders over £50 are carriage paid on UK mainland.

International shipping available upon request.

In the event that you are not happy with our candles when you receive them:

  • Send an email to info@anandalove.co.uk and we can discuss the matter.

  • Should you decide to return the product, the return will need to made within two weeks of the receipt of the goods. The cost of the return will be carried by the customer unless the product is faulty.

  • The product can only be returned if it is in the original packaging and this is intact.

Looking after your Candle

Our candles are made using pure natural essential oils which offers a subtle and gentle fragrance. To get the most from burning your candle, please consider:

  • Never leave a burning candle unattended and keep them out of reach of young children and pets.

  • Never place a candle in a place where there is a draft.

  • Regularly trim the wick to ca 5mm to get a nice clean burn and to avoid any black marks on the vessel.

  • Preferably let the candles burn for at least 2 hours and no more than 4 hours.

  • Please consider recycling both the packaging and the vessel once you have finished using them.

Responsible Sourcing

Our candles are made using pure essential oils of a high quality and which do not contain any harsh chemicals or colours.

We use natural plant waxes of Soy and Rapeseed sourced in Europe.

We do not use any animal ingredients in our candles and they are suitable for vegans. Neither do we use ingredients that are tested on animals.

We do not use any cellophane wrapping or excessive packaging on our candles but have focused on design, quality and authenticity.

We use recycled boxes and recycled glass for our candles.

Any plastic used for labels is recyclable and accepted in recycling schemes.

We are committed to sustainability in all key three areas - Social, Environmental and Economic.